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8x8 offers everything a small business needs in a
phone system. The service is a cloud-hosted VoIP unified communications system that doesn't require expensive PBX hardware or a trained IT staff to set up or maintain. All it needs is high-speed internet access and IP phones.
The service is among the most reliable we found and comes with a complete host of calling, collaboration, and mobile features and tools. Additionally, the customer support was among the best we encountered.
Ooma Office is designed specifically for very small businesses. The system can be set up in minutes, requires no special wiring, and is compatible with both analog and IP phones. It includes a variety of convenient features for small offices, such as an auto receptionist, ring groups and voicemail to email.
Ooma Office is designed specifically for very small businesses. The system can be set up in minutes, requires no special wiring, and is compatible with both analog and IP phones. It includes a variety of convenient features for small offices, such as an auto receptionist, ring groups and voicemail to email.
RingCentral
RingCentral Office is a cloud-based VoIP unified communications system that is easy to install and use. It's packed with features and tools businesses can benefit from. Some of the more valuable features are auto attendants, multilevel interactive voice response, voicemail to email, and video and audio conferencing.
The system also offers a mobile and desktop app that allows users to make and receive calls from their cell phones and computers. The service is also extremely reliable, with a 99.999 percent uptime.
Grasshopper
Grasshopper is specifically designed for businesses with on-the-go employees. The service connects business phone lines to remote workers on their mobile and home phones. The service includes a number of valuable features, including an automated attendant and conference calling. It also features a sophisticated mobile app that allows employees to make and receive calls on their business lines.
Mitel
The call center services, which are tacked on to Mitel's regular business phone system, include a variety of call queue options, integrations with numerous CRM solutions and call recording. It also offers several valuable supervisor tools, including the ability to listen in on agent calls.
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